Terms and Conditions

Agreement to Terms

By creating an account, accessing, or using Huddle ("the Service," "the App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms do not use Huddle.

Huddle is operated by its founder and is based in Maryland, United States. If you have questions about these Terms contact us at hello@huddleproject.com.

What Huddle Is

Huddle is a family subscription manager and private password vault that allows users to:

• Store login credentials securely in an encrypted private vault
• Share specific vault entries with chosen family members
• Fetch streaming service login verification codes from connected email inboxes
• Track subscription costs and identify duplicate services across family members
• Manage who in their family has access to their shared services

Huddle is an independent application. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected to Netflix, Disney+, Spotify, Hulu, Apple TV+, Amazon Prime Video, Max, Paramount+, Peacock, or any other streaming service or subscription provider referenced in the app. All product and company names, logos, and trademarks mentioned in Huddle belong to their respective owners.

Eligibility

You must be at least 13 years old to use Huddle. By creating an account you represent and warrant that you are at least 13 years of age. If you are under 18 years of age you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Given that Huddle stores sensitive credential information we strongly recommend that minors between 13 and 17 use Huddle only with parental awareness and supervision.

Your Account

Registration

To use Huddle you must create an account with a valid email address and password. You agree to provide accurate and complete information when creating your account and to keep this information up to date.

Account security

You are responsible for maintaining the security of your account and password. You agree to notify us immediately at support@huddleproject.com if you suspect any unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

One account per person

Each person should have only one Huddle account. You may not create accounts using false identities or for the purpose of abusing the service.

The Vault

What the Vault is

The Vault is Huddle's private encrypted password manager. It allows you to store login credentials for any service — streaming accounts, email accounts, banking, social media, work tools, or any other service you choose.

Two types of vault entries

Linked entries are credentials for services you have added to your Huddle. They have a subscription ID linking them to a shared service. When sharing is enabled family members can see the credentials you have chosen to share and request access through the existing access control flow.

Standalone entries are credentials for anything else — bank accounts, email logins, social media, work tools, or any other service you want to store privately. Standalone entries are always private regardless of any sharing settings. No family member ever sees them under any circumstances.

Encryption and security

All passwords stored in the Vault are encrypted using AES-256-GCM encryption before being written to our database. Huddle cannot read your stored passwords. You acknowledge that:

• Your passwords are encrypted before storage and only decrypted on your device when you actively request to view them
• Even Huddle's team cannot access your stored passwords
• You store credentials in the Vault at your own risk and we cannot guarantee absolute security despite our best efforts

Your responsibility for vault contents

You are solely responsible for:

• The accuracy of the credentials you store
• Keeping your vault entries up to date
• Deciding which entries to share with family members
• The consequences of sharing any vault entry with any person
• Updating passwords for services when a family member leaves or is removed from your Huddle

Sensitive category warnings

Huddle automatically detects sensitive account categories including banking, government, health, social media, and email accounts and warns you before sharing them with family members. These warnings are provided as a safeguard only. The final decision to share any entry is always yours and Huddle is not responsible for any consequences arising from your sharing decisions.

Vault limits by tier

• Free plan — up to 50 vault entries, up to 5 shared with family
• Huddle Family plan — unlimited vault entries, unlimited sharing
• Huddle Pro plan — unlimited vault entries, unlimited sharing

When a family member leaves

When a family member leaves or is removed from your Huddle their access to all shared vault entries is revoked immediately. Huddle will flag the specific vault entries they had access to with an amber indicator and prompt you to update those passwords. The responsibility for updating passwords rests with you.

Code Fetching

Code fetching — the ability to retrieve streaming service login verification codes from a connected inbox — is available on all Huddle subscription tiers. It is the core feature of Huddle and is never locked behind a paywall or tier restriction. All members of a Huddle can fetch codes for shared services regardless of the Admin's subscription tier.

Acceptable Use

What you may do

You may use Huddle to:

• Store your own login credentials securely in the Vault
• Share specific vault entries with family members or people you trust
• Fetch streaming service login codes from your connected email inbox
• Track your own subscription costs and renewal dates
• Invite family members to your Huddle group

What you may not do

Streaming Service Compliance

Huddle is a tool that helps you manage and share access to services you subscribe to. It is your responsibility to ensure that your use of Huddle complies with the terms of service of any streaming or subscription service whose credentials you store or share through Huddle.

Many streaming services have their own policies regarding account sharing. We strongly encourage you to review the terms of service of each streaming provider you use. Huddle is not responsible for any consequences arising from your use of streaming services including account suspension or termination by those services.

Huddle does not facilitate unauthorized access to any streaming service. All code fetching is performed through your own connected email inbox using credentials and permissions you provide.

Family Groups and Members

The Admin model

The person who creates a Huddle becomes the Admin. The Admin pays the subscription and all invited members receive the features of that plan at no additional cost. As Admin you are responsible for:

• Managing who is invited to your Huddle
• Managing member access to your shared services
• Removing members who should no longer have access
• Updating shared credentials when members leave

Joining a Huddle

When you join a Huddle using an invite link or family code you agree that the Admin of that Huddle has the authority to manage your membership including removing you from the group at any time.

Service level access control

Huddle provides three access modes for each service you share:

• Open — all current and future members have access automatically
• Current members only — existing members are approved, new members require your approval
• Selected members — you choose exactly who has access

You are responsible for setting and maintaining appropriate access controls for your shared services.

Member removal

When a member is removed or leaves they immediately lose access to all shared entries. Huddle prompts you with a list of the specific services they had access to and recommends updating those passwords. The responsibility for updating passwords rests with you.

Payments and Subscriptions

Free plan

Huddle offers a free plan with the following limits:

• Up to 4 family members
• Up to 5 services shared with family
• Up to 50 vault entries
• Code fetching available on all shared services
• No payment information required

Paid plans

Huddle offers paid subscription plans with additional features:

• Huddle Family — $4.99/month or $49.99/year
• Huddle Pro — $9.99/month or $99.99/year

Paid plans are billed to the Admin. All members of the Huddle receive the features of the Admin's plan at no additional cost.

Cancellation

You may cancel your paid subscription at any time directly from Settings → Subscription → Cancel plan. Cancellation takes effect at the end of your current billing period. You will retain full access to all paid features until that date.

After cancellation:

• Your Huddle moves to the Free plan automatically at the end of the billing period
• Your vault entries are never deleted — all stored credentials remain intact
• Your family members remain in your Huddle
• Paid features lock until you resubscribe
• No further charges are made after cancellation

We do not require you to contact support to cancel. Cancellation is available at any time with no friction directly within the app. This policy complies with California automatic renewal law, New York subscription cancellation law, Apple App Store guidelines, and Google Play billing policies.

Payment processing

All payments are processed securely by Stripe. Huddle does not store your payment card information. By providing payment information you agree to Stripe's terms of service available at stripe.com/terms. For billing questions or payment issues contact billing@huddleproject.com.

Refunds

We offer refunds at our discretion. If you believe you are entitled to a refund please contact billing@huddleproject.com within 14 days of your payment.

Price changes

We reserve the right to change our pricing at any time. We will provide at least 30 days notice before any price increase takes effect for existing subscribers.

Intellectual Property

Huddle's property

The Huddle name, logo, app design, code, and all content created by Huddle are owned by Huddle and protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works based on Huddle's intellectual property without our written permission.

Your content

You retain ownership of all content you submit to Huddle including vault entries, subscription information, and profile data. By submitting content to Huddle you grant us a limited license to store, encrypt, display, and process that content solely for the purpose of providing the service to you.

Third Party Services

Huddle integrates with third party services including Google, Microsoft Azure, Stripe, Supabase, Cloudflare, Expo, and Resend. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of any third party services.

Disclaimers

Service availability

Huddle is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, availability, or fitness of Huddle for any particular purpose. We do not guarantee that the service will be uninterrupted, error-free, or completely secure.

Password security

While we encrypt all vault entries using industry standard encryption, no security system is impenetrable. You acknowledge and accept the inherent risks of storing sensitive information in any digital system. We are not liable for unauthorized access to your vault entries resulting from circumstances beyond our reasonable control.

No affiliation with streaming services

Huddle is not affiliated with, endorsed by, or in any way officially connected to any streaming service. We make no representations about the continued availability or reliability of any streaming service's login code system. Streaming services may change how they send verification codes at any time and we cannot guarantee that Huddle will always be able to fetch codes successfully.

Streaming service terms

We make no representation that using Huddle to share streaming service access complies with the terms of service of any streaming provider. It is your responsibility to review and comply with the terms of the services you use.

Limitation of Liability

To the maximum extent permitted by applicable law, Huddle and its founder shall not be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to:

• Loss of access to streaming services
• Streaming service account suspension or termination
• Unauthorized access to credentials stored in Huddle
• Loss or theft of passwords stored in the Vault
• Loss of data
• Loss of revenue or profits
• Consequences arising from sharing vault entries with family members

Our total liability to you for any claims arising from your use of Huddle shall not exceed the amount you paid to Huddle in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Huddle and its founder from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of Huddle
• Your violation of these Terms
• Your violation of any third party's rights including any streaming service's terms of service
• Any credentials you store or share through Huddle
• Any sharing decisions you make including sharing sensitive account credentials
• Any content you submit to Huddle

Termination

By you

You may terminate your account at any time by deleting your account from Settings. Upon termination your data will be deleted in accordance with our Privacy Policy. All shared vault entries will become immediately inaccessible to your family members.

By us

We reserve the right to suspend or terminate your account at any time without notice if we believe you have violated these Terms, engaged in fraudulent or abusive behavior, or for any other reason at our sole discretion. Upon termination you will lose access to your account and all data associated with it. We are not liable for any loss resulting from termination of your account.

Changes to These Terms

We may update these Terms from time to time. When we make material changes we will notify you through the app and update the Last Updated date at the top of this page. Your continued use of Huddle after any changes constitutes your acceptance of the updated Terms. If we make changes that materially affect your rights we will provide at least 30 days notice before the changes take effect.

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms or your use of Huddle shall first be attempted to be resolved through good faith negotiation. If negotiation is unsuccessful disputes shall be resolved through binding arbitration in Maryland in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.

Miscellaneous

Entire agreement — These Terms and our Privacy Policy constitute the entire agreement between you and Huddle regarding your use of the service.

Severability — If any provision of these Terms is found to be unenforceable the remaining provisions will continue in full force and effect.

No waiver — Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment — You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without restriction.

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